Category: News

NWR has long been dedicated to creating lasting value for society by providing students and interns with invaluable market experience within the field of hospitality. Beyond its core operations, NWR manages two dedicated hospitality institutes at Gross Barmen in Okahandja and Khorixas. These institutes have not only produced industry-ready professionals but have also played a pivotal role in bolstering the tourism and hospitality sector of Namibia.

In addition to nurturing talent within its own institutes, NWR extends its commitment to the broader community by engaging students from various educational institutions. Presently, NWR has approximately 100 students on its roster, all of whom are gaining invaluable industry exposure and hands-on experience.

Mr. Nelson Ashipala, NWR’s Communications Manager, expressed his delight upon receiving this prestigious award. He remarked, “An award of this magnitude truly excites us, as it serves as a testament to our unwavering dedication to nurturing the next generation of hospitality professionals. We believe that investing in young talent is pivotal for the growth of our industry and the nation as a whole. This recognition reaffirms that we are on the right path, and we are committed to continuing our efforts in this direction.”

“NWR remains committed to its mission of not only providing world-class hospitality services but also serving as a beacon of opportunity for aspiring individuals seeking to embark on a rewarding career in the hospitality and tourism industry”, he further added.

The newly acquired QR code scanners will provide our valued clients with a convenient and efficient way to register their feedback, including any complaints or suggestions they may have. FNB’s renowned expertise in handling customer complaints has served as an inspiration to us, and we eagerly anticipate adopting similar strategies to raise the bar for guest satisfaction at our resorts.

Speaking on behalf of FNB, Mr. Hans Bolle, an Account Executive emphasised the importance of this partnership, stating, “We firmly believe that when people in Namibia speak of tourism, they are speaking about NWR. This gesture will undoubtedly contribute to strengthening the NWR brand by minimising complaints and ensuring a seamless guest experience.”

Nelson Ashipala, Communications Manager at NWR, acknowledged the challenges posed by ongoing heavy maintenance efforts, saying, “Even as we diligently work on the maintenance of our resorts, we recognise the need for innovative communication channels. We earnestly appeal to all our clients visiting our resorts to make use of this system instead of resorting to airing their concerns on social media platforms. This new initiative will enable our resort managers to address all issues immediately.”

The total investment for these QR code scanners amounts to approximately N$50,000, reflecting FNB’s commitment to enhancing the guest experience within Namibia’s tourism sector.

NWR expresses its deep gratitude to FNB for this invaluable contribution, which will undoubtedly play a pivotal role in ensuring that our guests enjoy an outstanding and memorable experience at our resorts. We look forward to a successful partnership with FNB as we continue to grow and develop Namibia’s tourism industry.

The trust placed in NWR to host such a significant event has filled us with excitement and and shows the organiser’s confidence in our brand. With 65 exhibitors lined up, this fair promises to be an outstanding platform for showcasing innovation and industry excellence. NWR is particularly delighted about the local vendors who stand to benefit significantly from this exposure.

Mr Nelson Ashipala, Manager for Corporate Communications at NWR, commented on the magnitude of the event, saying, “The Standard Bank BIOMASS FAIR 2023 is so monumental that we’ve had to bring in additional staff from outside to ensure everything runs smoothly. We are fully equipped and prepared to deliver a memorable experience for all. It will be our first time to hold an event of this magnitude, so one can just imagine the adrenaline but also the excitement.”

“The exhibiton area has been set up, grounds prepared, and extra staff members have been brought in, so we are ready” he added. The Standard Bank BIOMASS FAIR 2023 promises a diverse program featuring an exhibition, symposium, and a music concert scheduled for the 8th of September. Unfortunately, the popularity of this event has led to Gross Barmen being fully booked out over the days of the event, but we extend a warm invitation to day visitors to come and enjoy the festivities

About the BIOMASS FAIR

Implemented by partners, the Namibia Biomass Industry Group (N-BiG), the Charcoal Association of Namibia (CAoN), formerly known as Namibia Charcoal Association (NCA), and the Namibia University of Science and Technology (NUST), the BIOMASS FAIR is an event tailored toward the blossoming bush biomass sector in Namibia and the region at large. By bringing together stakeholders of the growing biomass sector, the industry is strengthened, and new opportunities can be explored. The annual fair provides an excellent opportunity for networking and exchanging of best practices and knowledge on bush control and biomass utilisation. The BIOMASS FAIR takes place over three days, including a Research Symposium, a Biomass Industry Conference, and a Biomass Expo showcasing technology and field demonstrations. Each specific event is targeted and has a specific purpose, with the overall aim of formalising and promoting the budding biomass industry in Namibia.

In a significant achievement that underscores the resilience of Namibia’s tourism sector, this past weekend (18-20 August) saw NWR’s key resorts, including Halali, Okaukuejo, Olifantsrus, Namutoni, and Sesriem, achieving an impressive 100% occupancy rate. This remarkable milestone serves as a testament to the unwavering interest in Namibia’s breathtaking landscapes, diverse wildlife, and exceptional hospitality offerings.

Dr. Matthias Ngwangwama, Managing Director of NWR, expressed his deep satisfaction with the robust recovery the company has witnessed. He remarked, “We are thrilled to witness such a swift rebound in tourism. The dedication of our team, along with the enduring allure of Namibia’s natural wonders, has played a pivotal role in our rapid resurgence. We remain committed to upholding the highest standards of service and providing unforgettable experiences for our esteemed guests.”

NWR’s success story stands as an inspiration to the entire hospitality industry, highlighting the potential for recovery even in the face of unprecedented challenges. Dr Ngwangwama emphasised the importance of collaboration among hospitality players to collectively enhance the quality of visitor experiences across the nation. “As the tourism industry rebuilds, we encourage all stakeholders to unite in delivering unparalleled hospitality. Our guests deserve nothing less than the best, and by working together, we can elevate Namibia’s reputation as a premier travel destination.”

As NWR continues to chart a path towards profitability and sustained growth, it remains committed to adhering to all health and safety protocols to ensure the well-being of both visitors and staff. The company’s efforts to provide a safe and enjoyable environment align with its overarching goal of making Namibia a beacon of responsible and sustainable tourism.

This incredible opportunity enables locals and SADC residents to experience the breathtaking beauty of their homeland at prices starting from as low as N$ 295.00.

The exclusive special runs from 1 August 2023 to October 31, 2023, inviting Namibians and residents of the SADC region to immerse themselves in the diverse and captivating landscapes that Namibia has to offer. With a wide range of activities available at our resorts, such as wine tasting and hiking, NWR is dedicated to creating a comprehensive and enriching getaway for all who choose to partake in this remarkable opportunity.

Nelson Ashipala, NWR’s Communications Manager, expressed his excitement about the special, stating, “We are thrilled to present this exclusive offer to our fellow Namibians. Our resorts are not just places to stay; they are gateways to explore and connect with the natural wonders of our beautiful country. With this special, we aim to make it easier for Namibians to indulge in their favorite hobbies and create unforgettable memories.”

“The public is encouraged to take full advantage of this limited-time. Experience the thrill of adventure, relax in luxurious comfort, and create lasting memories with family and friends, all while enjoying substantial savings” he added.

About Namibia Wildlife Resorts:

Namibia Wildlife Resorts (NWR) is a leading hospitality provider in Namibia, renowned for offering exceptional experiences in some of the country’s most breathtaking locations. With a diverse portfolio of lodges and resorts, NWR is committed to delivering top-tier hospitality services while promoting sustainable tourism and preserving Namibia’s natural heritage.

During the year under review, NWR managed to cut its operating loss by 66%, from N$97 million in 2021 to N$33 million in 2022. Revenue improved by 74%, from N$167 million in 2021 to N$290 million. This remarkable effort reflects NWR’s dedication to sustainability and innovation, as well as its ongoing efforts to streamline operations and enhance customer experience. While NWR is still in a loss-making situation, the company’s management is confident that if the same improvement trend continues, a profit is certain in the near future. NWR remains committed to delivering exceptional service to its guests and exploring new ways of enhancing its service offerings.

The exclusive wine tasting event, held on the 14 & 15 of July 2023, showcased a selection of Africa’s finest wines and champagnes to delight the taste buds of both local and international tourists. The event aimed to provide a unique and immersive experience that seamlessly blended the natural beauty of the Etosha National Park with the elegance and sophistication of Anna’s Kloovenberg’s exceptional select wine offerings.

Guests were treated to a variety of premium wines carefully curated by Anna’s Kloovenberg, allowing them to savor the exquisite flavours and aromas while enjoying the stunning surroundings of the Halali Resort. The event provided an opportunity for visitors to indulge in our rich cultural heritage and explore the diverse range of wines that Africa has to offer.

The collaboration between NWR and Anna’s Kloovenberg represents a groundbreaking initiative in the hospitality industry, combining the conservation efforts of NWR with the exceptional quality and expertise of Anna’s Kloovenberg select wines Namibia. This joint endeavor not only enhances the overall visitor experience within the Etosha National Park but also promotes local businesses and fosters economic growth within Namibia.

“We are thrilled to have partnered with Anna’s Kloovenberg for this unique wine tasting event at Halali,” said Nelson Ashipala, Spokesperson of NWR. “This collaboration represents a significant step forward in our ongoing efforts to provide memorable experiences for our guests while supporting local businesses. We are confident that this event will pave the way for future endeavors and contribute to the growth and success of both NWR and Anna’s Kloovenberg select wines.”

 
Anna’s Kloovenberg, known for its premium wine selection and expanding presence in local retail shops, expressed their enthusiasm for this collaboration and their commitment to showcasing the finest wines from the African continent in the NWR resorts throughout the country.

“We are honored to partner with NWR for this remarkable wine tasting event at Halali,” said Annaloice Penduka, Director of Anna’s Kloovenberg. “Our aim has always been to bring exceptional wines to the people of Namibia and beyond. Collaborating with NWR allows us to reach a wider audience and share the beauty of African wines in a truly remarkable setting. We look forward to future collaborations and building on the success of this event.”

NWR and Anna’s Kloovenberg’s joint efforts have set the stage for a remarkable event that seamlessly blends the beauty of nature with the sophistication of fine wines. This collaboration not only enriches the visitor experience at the Etosha National Park but also showcases Namibia’s commitment to providing unique and immersive offerings to its guests. Anna’s Kloovenburg select wines can be found at Shop no3 42 Berg Street, Klein Windhoek, and is fast becoming Windhoek’s choice destination for exclusive wine, cheese, and olive tastings, all provided in an intimate setting.

During the year under review, NWR managed to cut its operating loss by 66%, from N$97 million in 2021 to N$33 million in 2022. Revenue improved by 74%, from N$167 million in 2021 to N$290 million. This remarkable effort reflects NWR’s dedication to sustainability and innovation, as well as its ongoing efforts to streamline operations and enhance customer experience. While NWR is still in a loss-making situation, the company’s management is confident that if the same improvement trend continues, a profit is certain in the near future. NWR remains committed to delivering exceptional service to its guests and exploring new ways of enhancing its service offerings.

In addition to financial performance, NWR is proud to report that it is in compliance with statutory requirements and governance regulations. The Governance Agreement and board members’ Performance Agreements with the Shareholder, as envisaged by the Public Enterprises Governance Act, 2019 (Act No.1 of 2019) are being finalised, ensuring that NWR continues to uphold the highest standards of corporate responsibility.

The Minister of Finance and Public Enterprise, Mr Iipumbu Shiimi congratulated NWR for once again setting a great example in presenting its audit report on time. “Allow me to thank the NWR team for setting a great example in finalising its audit on time. This is not something that is common in the State Owned Enterprise sector. This achievement reflects the hard work and dedication of the entire NWR team, and it underscores the company’s commitment to transparency and accountability” he said.

The Chairman of the board, Ambassodor Haroldt /Urib highlighted NWR’s commitment to ensuring Namibians get an opportunity to experience leisure travel. “As in previous years, NWR is dedicated to introducing specials and discounts to its domestic market, aimed at encouraging domestic travellers to sign up for, and use, the Namleisure card. The Namleisure card entitles Namibians to a 50% discount on accommodation and is aimed at promoting tourism within the country. The company is pleased to note that new cardholders for the domestic market continue to grow, providing an opportunity for Namibians to visit and know their own country” the Chairperson said.

Overall, NWR’s Annual Report reflects a commitment to excellence in all areas of its operations. The company remains dedicated to providing exceptional service to its guests, while also upholding the highest standards of corporate responsibility and accountability.