Windhoek, 05 February 2017 – Namibia Wildlife Resorts (NWR) has appointed Mr. Cobus Bruwer as its new Chief Operations Officer (COO) as of 01 February 2017.
Mr. Bruwer joins NWR with vast operational experience that will greatly benefit the organisation in steering it towards maintainable growth due to his previous experience as the Managing Director of SABMiller Namibia and Castle Brewing Namibia respectively. Before his appointment to NWR he was the director at Taranga Ventures - Tourism Project Management and Consulting.
When queried on what he would pay special attention to, Mr. Bruwer said, “as Namibia is growing its popularity on the international destination charts, we need to ensure that we provide all our visitors with exciting and memorable experiences. At the onset, we are going to focus our efforts in making sure our property infrastructure and service levels are reviewed and aligned to match best practice industry standards. We will ensure that we have first class operating procedures in place and that our operating resources are well managed and employed in line with operational needs”.
He concluded by saying that, “in addition, we are going to roll-out a performance driven management system to ensure the organisation is fully aligned and employees are clear about our immediate delivery goals”.
NWR’s Managing Director Mrs. Zelna Hengari is very enthusiastic about his selection, as this affirms her vision of making NWR a great company to work for. She is delighted with the fact that this appointment sees her having a team member who can hit the ground running due to the urgent matters that need his attention.
She further stated that, “now that there is a team member dedicated at improving service levels and maintenance, we certainly look forward to a much-improved customer experience for our guests”.